Privacy Policy

Last updated: 28 January 2026

This Privacy Policy describes how Amysaint (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.amysaint.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site, and the “Last updated” date will be revised accordingly.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information from various sources as described below. We may use this information to communicate with you, process orders, comply with legal obligations, enforce our Terms of Service, and protect our users and business.

What Personal Information We Collect

Information You Provide Directly:

• Contact details (such as name, billing address, shipping address, phone number, and email address).

• Order information (including billing and shipping details and payment confirmation).

• Account information (such as username, password, and security details, if applicable).

• Communications with customer support.

Information Collected Automatically:
We automatically collect certain information about your interaction with our Site using cookies and similar technologies. This may include device information, browser type, IP address, and usage data for analytics and performance purposes.

Information from Third Parties:
We may receive information from third parties such as payment processors, shipping partners, service providers, or social media platforms that help us operate and improve our Services.

How We Use Your Personal Information

We use your personal information to:

• Process and fulfill orders and deliver products or services.

• Communicate with you regarding your account, orders, or policy updates.

• Provide customer service and technical support.

• Send marketing and promotional communications where permitted by law.

• Detect fraud, prevent abuse, and enhance security.

• Comply with legal, regulatory, and contractual obligations.

Cookies

We use cookies and similar tracking technologies to improve user experience, analyze Site performance, and personalize content. You can manage or disable cookies through your browser settings; however, disabling cookies may affect certain features of the Site.

How We Disclose Personal Information

We may share your personal information with:

• Service providers and vendors who perform services on our behalf (such as payment processing, shipping, and analytics).

• Marketing and advertising partners (where legally permitted).

• Affiliates within our corporate group.

• Law enforcement agencies, regulators, or government authorities when required by law.

We do not sell or share sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information.

Security and Retention of Your Information

We implement appropriate technical and organizational measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute security. We retain personal data only for as long as necessary to fulfill legal, contractual, and operational requirements.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Request data portability.

• Restrict or object to certain processing activities.

• Withdraw consent at any time.

• Lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us at support@amysaint.com. We may request verification of your identity before processing your request.

International Users

Your personal information may be transferred to, stored in, and processed in countries outside your country of residence. All such transfers are conducted in accordance with applicable data protection laws.

Contact Information

Store Name: Amysaint
Address: Uijlenbroeklaan 55, 7006PM Doetinchem, Netherlands
Company Registration Number (KVK): 99591650
VAT Number: NL005397035B90
Email: support@amysaint.com
Phone: +31 6 12223894
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.